Privacy Policy
At Elvara, we respect your privacy and take reasonable steps to keep your personal information safe. This Privacy Policy explains what information we collect, how we use it, and when it may be shared when you use our website or place an order.
Information We Collect
When you visit our website or place an order, we may collect your name, phone number, email address, billing and shipping address, order details, payment and transaction details, IP address, device and browser information, and information collected through cookies and similar technologies.
We collect this information to provide our services and process your orders.
How We Use Your Information
We may use your information to process and deliver your orders, confirm your orders and provide delivery updates, process payments and refunds, respond to your questions, provide customer support, prevent fraud or unauthorized transactions, improve our website and products, understand how customers use our website, and send offers or promotional messages when permitted.
Payments
We may use third-party payment providers such as Razorpay to process online payments.
Elvara does not store your complete debit card, credit card, or banking credentials. Payment information is handled by the respective payment provider according to its own policies.
Shipping and Delivery
To deliver your order, we may share necessary information such as your name, phone number, shipping address, and order details with our shipping and logistics partners, including Shiprocket and the delivery partner handling your order.
This information is shared only when it is needed to process and deliver your order.
Cookies
Our website may use cookies and similar technologies to improve your shopping experience, remember your preferences, understand website traffic, and help us improve our website and advertising.
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Advertising and Analytics
We may use services such as Meta Pixel, Google Analytics, or similar tools to understand how visitors use our website and to measure the performance of our advertising campaigns.
These services may collect information about your device, browsing activity, and interactions with our website according to their own privacy policies.
Sharing Your Information
We may share your information with trusted service providers that help us run our business, such as payment providers, shipping and delivery partners, website and technology providers, analytics and advertising services, and customer support services.
We do not sell your personal information to other companies.
We may also share information when required by law or when necessary to protect our customers, business, or legal rights.
Keeping Your Information Safe
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online system can be guaranteed to be completely secure.
How Long We Keep Your Information
We keep your information for as long as it is needed to process orders, provide customer support, maintain business records, and meet applicable legal requirements.
Your Privacy Rights
Depending on applicable law, you may request access to, correction of, or deletion of your personal information.
If you have a privacy-related request, please contact us using the details below.
Children's Privacy
Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children for the purpose of selling products to them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time if our services, business practices, or applicable requirements change.
Any changes will be posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Elvara
R3, Bhartiya Nagar, Bilaspur, Chhattisgarh – 495001, India
Phone: +91 7646834348
Email: elvara367@gmail.com
Last Updated: September 22, 2026